RESIDENTIAL HOME CARE SERVICES - MRS. NANCY ALTSCHULER - 6513 N. ANNA, FRESNO, CA 93710

Here is a consumer checklist of important services, and accommodations in local residential care communities for the elderly. Please utilize this as an informational tool during your facility tours. For further questions & answers, please call (559) 435-8138.

OVERALL TOUR:

• Is the location and outward appearance of the home to your liking? ( 1 2 3 4 5 )
  
  
• Is the decor attractive, home-like, and appropriately heated and cooled? ( 1 2 3 4 5 )
  
  
• Do residents appear happy and comfortable? ( 1 2 3 4 5 )
  
  
• Do the residents seem to be appropriate house mates for your loved one? Is the home well designed for resident's needs? ( 1 2 3 4 5 )
  
  
• Is the floor plan easy to follow?
  
  
• Is the front walkway and halls accessible to those with physical limitations?
  
  
• Is the bathroom and shower spacious enough for walkers I wheelchair?
  
  
• Is the license for operation in appropriate area for viewing? ( Yes or No )
  
  
• What is the administrator's or owner's professional background?
  
  

BASIC POLICIES, CONTRACTS, & AGREEMENTS:

• When may a contract be terminated and what are the refund policies?
  
  
• Are additional services available if the resident's physical or mental needs change? (i.e ., waivers, exemptions)
  
  
• Are there any additional charges not previously mentioned?
  
  
• Was a pre-assessment form available for you to take with you?
  
  
• What are the billing payment policies?
  
  
• May a resident handle their own finances with staff assistance if able or should a family member or outside party be designated to do so?